838JILI Terms and Conditions of Service

838JILI’s Terms and Conditions are an important legal document that stipulates the operating principles, rights, and obligations between players and the platform. All are built to ensure a fair, transparent, and absolutely safe experience for all members. When accessing or using any service here, players implicitly agree to comply with all the regulations stated.

General Acceptance of Terms

Before becoming a member, players need to carefully read and understand the entire Terms & Conditions of Use. This is a basic agreement, creating a transparent relationship between you and 838JILI, ensuring that all activities from registration to betting are carried out in accordance with the regulations.

Registration Agreement

By clicking “Register”, you confirm that you agree and understand the rules stated. This agreement helps ensure a safe and legal betting environment, while protecting the interests of both parties. We encourage players to read the entire content carefully, as non-compliance may result in account suspension or cancellation. Using the platform responsibly is the best way to maintain a fair and sustainable experience.

Updates & Changes to Terms

Terms and Conditions may be updated to comply with new laws or improve the service. Any changes will be transparently communicated via email and platform notifications. It is the user’s responsibility to regularly check for updates. Continued use of the service after any changes constitutes your acceptance of the new terms, ensuring a transparent and legal online environment for all.

Account Conditions & Player Responsibilities

To ensure absolute transparency and safety in the system, we clearly stipulate the conditions for creating an account and the responsibilities of players when participating in the platform.

account conditions & player responsibilities
Account Conditions & Player Responsibilities

Legal age and identity verification

Players must be 18 years of age or older or reach the legal age according to the regulations of the country of residence to be allowed to participate in online betting at 838JILI. In some cases, the system may require identity verification (KYC) with valid identification documents such as a passport, an ID card, or a driver’s license.

Any act of falsely declaring personal information, falsifying documents, or concealing the real age is considered a serious violation and may result in the confiscation of all bonuses, temporary suspension, or cancellation of the account, according to the Anti-Underage Gambling Policy.

One person – One account

Each player is only allowed to own one account on the 838JILI platform. Creating multiple accounts for the purpose of receiving bonuses or taking advantage of promotions is considered cheating.

Our system can automatically detect duplicate information (email, phone number, IP) and permanently block related accounts. This helps maintain fairness and balance in the player community.

Provide accurate information

Players are responsible for providing complete and accurate personal information during the registration process. Entering incorrect data may slow down the verification process, affect payments, or withdrawals.

Transparent information not only helps the account security system better but also contributes to maintaining 838JILI’s reputation and credibility in operating legally and responsibly.

Play responsibly & comply with regulations

Our platform always encourages players to play with control, set reasonable time and budget limits to avoid financial risks. Deposit Limit and Self-Exclusion tools are available in the player support center to ensure you always have good control over your experience.

Deposit, Withdrawal, and Betting Rules

All transactions and bets are processed automatically through legitimate payment gateways, protected by 256-bit SSL encryption to ensure your financial data is absolutely safe.

deposit, withdrawal and betting rules
Deposit, Withdrawal, and Betting Rules

Payment Methods & Account Holder Rules

838JILI accepts many popular transaction channels, including bank cards, e-wallets (GCash / PayMaya), bank transfers, and cryptocurrencies (USDT – TRC20).

Mandatory Rules: All payment methods must match the account holder’s name with the registered information. Transactions from third parties will be automatically rejected by the system to prevent money laundering (AML) risks. Players are advised to check with their local banks to avoid transaction interruptions related to online betting.

Wagering Requirement

Bonuses or promotions on the system may come with a Wagering Requirement – ​​meaning you must wager a specified number of times before you can withdraw the bonus.

Each game type will have a different contribution rate to the wagering requirement. For example:

  • Slots: 100%
  • Sportsbook: 50%
  • Live Casino: 20–30%

Knowing this rate will help you calculate accurately and ensure the withdrawal process goes smoothly.

Withdrawal Processing Time & Limits

All withdrawal requests are processed automatically through the system at high speed:

Method Estimated Processing Time
E-Wallet (GCash, PayMaya)  5–10 minutes
USDT (TRC20) Minutes after confirmation
Bank Transfer Up to 5 business days

Depending on the payment method, daily/weekly withdrawal limits may apply for safety reasons. The system reserves the right to temporarily hold withdrawal orders if there are signs of fraud or irregularities until verification is completed.

Fraud Prevention & Security

The platform is applying advanced monitoring technology to detect unusual transactions, chargebacks, or signs of money laundering. Any violations will be strictly handled according to the Financial Fraud Prevention Policy. Related accounts may be temporarily locked for investigation, to protect legitimate players and the overall reputation of the platform.

The entire deposit and withdrawal process is recorded in detail in the Transaction History. 256-bit SSL encryption system and 2FA authentication are applied to all operations, ensuring absolute security equivalent to international financial institutions.

Bonus Rules & Fraud Prevention

The promotion and bonus policies are built transparently to bring real value to players and prevent fraudulent behavior.

bonus rules & fraud prevention
Bonus Rules & Fraud Prevention

Bonus conditions

Players need to meet the minimum deposit level and, if applicable, enter the promotional code for each program. All details, such as the duration, bonus rate, and withdrawal limit, are clearly announced in the Promotions section. Participating in the promotion means you have agreed to the accompanying terms.

Wagering requirements (Playthrough)

Most bonuses have a wagering requirement before withdrawal. For example, the coefficient x8 means that the total deposit and bonus value must be wagered eight times. This regulation ensures fairness and prevents abuse.

Promotion fraud

Our platform will withhold or cancel bonuses if it detects:

  • Creating multiple accounts to receive duplicate promotions.
  • Transferring money back and forth to cheat bets.
  • Using bots, betting in two directions, or taking advantage of system errors.

Any violations will be handled according to the Anti-Bonus Fraud Policy, which may result in a permanent account ban.

Fair Play Commitment

Our platform is committed to maintaining the spirit of Fair Play and honesty, ensuring that all players are treated equally and transparently in all promotions and activities on the platform.

Platform Fairness & Security

838JILI is committed to providing a transparent, safe, and absolutely fair betting environment for players.

RNG Certification & Independent Audit

All games use RNG (Random Number Generator) audited by eCOGRA and iTech Labs, ensuring random results without interference. Audit reports are published periodically for players to easily verify.

Data & Transaction Security

Our platform applies 256-bit SSL encryption, 2FA authentication, and a multi-layer Firewall/Cloudflare system to protect user information. All transactions are saved in Audit Logs, allowing for transparent monitoring and auditing.

Regular Audit & Transparency Commitment

The platform is regularly independently audited according to PAGCOR standards to maintain fairness and trust. Our commitment is to provide a safe, honest, and trustworthy betting experience for all players.

Operating License & Compliance

Our platform is committed to operating legally and in compliance with PAGCOR’s operating principles. This ensures that all our games, transactions, and policies comply with international iGaming standards.

operating license & compliance
Operating License & Compliance

Legal & Fairness Commitment

PAGCOR License: This license confirms that we operate transparently and only offer games that use certified RNG (Random Number Generator).

Games are regularly audited by reputable independent auditing organizations such as eCOGRA and iTech Labs. This ensures that the results are always random, the RTP (Return to Player) is accurate, and the experience is absolutely fair for players.

Compliance & Financial Protection

All transactions are strictly compliant with Anti-Money Laundering (AML) and Know Your Customer (KYC) procedures. Players may be asked to provide identification or account verification to maximize financial security for both parties.

We also partner with the Philippine Responsible Gaming Foundation to provide tools to limit deposits, play time, and self-exclusion. We encourage all members to play in a controlled, safe, and transparent manner.

See more: Contact 838JILI – 24/7 Customer Support & FAQs

Conclusion

These Terms and Conditions are the fundamental legal agreement that governs all your interactions with 838JILI. They are designed to ensure transparency, fairness, and safety, while maintaining strict compliance with PAGCOR standards.

By continuing to use the service, you confirm that you have read, understood, and agreed to all the provisions stated. We are committed to continuing to provide a high-quality, safe, and responsible entertainment environment. Your compliance is a prerequisite for building a long-term and sustainable cooperative relationship.